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Error while running the BSI metric

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Article ID: 200628

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Updated On:

Products

CA Business Service Insight

Issue/Introduction

Product: Business Service Insight (BSI) 8.3.5

While running in the business Logic scope getting the below error

Run-Time error at line 73: General/OE_SYSTEM_ERROR, The event type you specified (Metric_Status_Events) does not exist.[SendEvent procedure]

Cause

Events Screen Shot

Environment

Release : 8.35
Component : CA Business Service Insight

Resolution

From the provided screenshot, we see that there is no event type "Metric_Status_Events".
In your Business Logic, on line 73 (according to the error), a call is made to that event type.

There are two options from here:

1) You can create the Metric_Status_Events event type and make sure your Business Logic references the newly created event type

OR

2) You can write your business logic to reference one of the two already defined event types.

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