SpectroSERVER crashed and the system is trying to restart it on its own

Products

• CA Spectrum

Issue/Introduction

The SpectroSERVER crashed and the system is trying to restart it on its own.

Environment

Release : Any

Component : Spectrum Core / SpectroSERVER

Cause

The $SPECROOT/lib/SDPM/partslist/SS.idb file has "AUTORESTART;Y;"

Resolution

Please check the $SPECROOT/lib/SDPM/partslist/SS.idb file for the following:

AUTORESTART;Y;

If you have "AUTORESTART;Y;" then that is probably the issue. It is not recommended to AUTORESTART the SpectroSERVER.

If it is set to "AUTORESTART;Y;", please do the following:

1. Log into the SpectroSERVER system

    a. For Linux, log in or su to the root user

    b. For Windows, log in as the user that owns the Spectrum installation and start a bash shell by running "bash -login"

2. cd to the $SPECROOT/lib/SDPM/partslist directory

3. Edit the SS.idb file and set AUTORESTART;N;"

4. cd to the $SPECROOT/lib/SDPM directory and enter the following command to have processd pick up on the change:

./processd.pl restart

Additional Information

Please reference the "Install Ticket Files" section of the documentation for more information.