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Permissions on the /Agents/backup folder do not allow multiple users to deploy

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Article ID: 200608

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

When utilizing multiple users against the same Agent to run deployments, or other actions that utilize the 'backup' functionality, all users after the first user within a day will fail displaying a permissions denied error.

Cause

The creation of the filesystem for resources does not provide a 777 permission, so when:

Agent/Client/Date

Is created, the /Date is owned by the first user that creates a deployment and that does not properly pass permissions to all other users.

Environment

Release : 12.3
Component: Automation Engine

Resolution

This will be fixed in a future release.

To workaround this behavior, after a date folder is created, modify the permissions to 777.