Release : 14.0
Component : CA Output Management Web Viewer
The save and print options are disabled in Web Viewer for recallable reports. The only action that can be performed without recalling the report is the email (which only emails a link to the report).
For the other actions the report needs to be recalled. The open and export actions can be used to initiate a recall by issuing message CAHATPR02 – you need to have some automation in place as described in the Automate the Recall of Offline Reports section of the documentation.
To perform actions directly to reports on tape you would need to use the EAS feature/option of CA View which permits access without having to recall.