All the Metrics not displayed after commenting webservice.pbd

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• CA Application Performance Management (APM / Wily / Introscope)
• INTROSCOPE
• DX Application Performance Management

Issue/Introduction

Two months back, a ticket was opened with Support that web service call are failing after the agent upgrade from 10.3 to 10.7.

It was suggested to comment the webservices.pbd in weblogic-typical.pbl, but after checking the metrics some of the metrics are not displayed.

missing metrics

JSF
Java Mail
servlets
sockets
variance
webservices 

 

Environment

Release : 10.7

Component : APM Agents

Resolution

Re-enable webservices.pbd in weblogic-typical.pbl

Add these lines to the IntroscopeAgent.profile as you see below.  

com.wily.introscope.agent.httpheaderinsertion.enabled=true
com.wily.introscope.agent.httpheaderread.enabled=true
com.wily.introscope.agent.soapheaderinsertion.enabled=false
com.wily.introscope.agent.soapheaderread.enabled=false

 

Please note a restart of the Agent is required for the above to take effect.

With this configuration you won't lose any metrics.  With SOAP header insertion disabled and HTTP header insertion enabled, the Agent would try to insert the correlation ID in the HTTP header instead of SOAP header for correlation of cross-cross metrics and traces.  The metrics would still be reported as specified, and the metric correlation would also be working if the HTTP header insertion could go through.