Issue with Introscope Agent version 10.7.0.197 on IBM Websphere 8.5

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• CA Application Performance Management (APM / Wily / Introscope)
• INTROSCOPE
• DX Application Performance Management

Issue/Introduction

Introscope Agent upgraded from APM 10.5 to Introscope Agent version 10.7.0.197 on IBM Websphere 8.5

Not seeing WebSphere metrics. 

 

 

 

Environment

Release : 10.7.0

Component : APM Agents

Cause

Misconfiguration 

Resolution

Following the steps from the Guide resolved the issue. 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/10-7/implementing-agents/java-agent/install-the-java-agent/configure-application-server-to-use-the-java-agent/websphere-application-server.html