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Issue with Introscope Agent version 10.7.0.197 on IBM Websphere 8.5

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Article ID: 200481

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Introscope Agent upgraded from APM 10.5 to Introscope Agent version 10.7.0.197 on IBM Websphere 8.5

Not seeing WebSphere metrics. 

 

 

 

Cause

Misconfiguration 

Environment

Release : 10.7.0

Component : APM Agents

Resolution

Following the steps from the Guide resolved the issue. 

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/10-7/implementing-agents/java-agent/install-the-java-agent/configure-application-server-to-use-the-java-agent/websphere-application-server.html