How do I upgrade Xtraction v13.1 to v13.2?

Products

• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• CA Service Desk Manager
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Description:

A detailed guide on upgrading Xtraction to version 13.2 from version 13.1.

Solution:

Please see the attached document "How do I upgrade to v13.2 from v13.1.pdf".
For the full text of this document, click here.

NOTE: All documents in PDF format require Adobe Acrobat Reader to be viewed.

Environment

Release:
Component: XTR4SM