CA SSO R12.8 SP04 crashing after upgrade

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On Agents (SiteMinder)
• CA Single Sign On Federation (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• SITEMINDER

Issue/Introduction

 

We're running a Policy Server version 12.8SP4 and this one crashes
with the following stack :

  (gdb) ------------BEGIN WHERE--------------
  (gdb) #0  0x00007fc6c00932b4 in ?? ()
  #1  0x0000000000000246 in ?? ()
  #2  0x00007fc6c0093160 in ?? ()
  #3  0x00007fc6d0ac2648 in Abstract_VM_Version::_reserve_for_allocation_prefetch () from /app/D0G/smjre/lib/amd64/server/libjvm.so
  #4  0x00007fc71af674b0 in ?? ()
  #5  0x00007fc6d059db9d in VM_Version::get_processor_features() () from /app/D0G/smjre/lib/amd64/server/libjvm.so
  Backtrace stopped: previous frame inner to this frame (corrupt stack?)
  (gdb) ------------END WHERE----------------

The Policy Server seems to end just finishing to load the JVM :

  [3218383][140337452414720][09/09/2020][19:40:33][SmJVMSupport.cpp:424]
  [GetJVMEnv][JVM Option #25:
  -Dappdynamics.agent.nodeName=mynode][][][][][][][][][]

  [3218383][140336672581376][09/09/2020][19:40:33][SmObjCache.cpp:522]
  [CSmObjCache::Cleanup][Cleanup the object cache.][][][][][][][][][]

How can we fix this crash ?

 

Environment

 

Policy Server 12.8SP4 on RedHat 7;

 

Resolution

 

Remove the line :

  -XX:+AllowUserSignalHandlers

from the JVMOptions.txt solved the issue.