CA SSO R12.8 SP04 crashing after upgrade
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CA SSO R12.8 SP04 crashing after upgrade


Article ID: 200444


Updated On:


CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER



We're running a Policy Server version 12.8SP4 and this one crashes
with the following stack :

  (gdb) ------------BEGIN WHERE--------------
  (gdb) #0  0x00007fc6c00932b4 in ?? ()
  #1  0x0000000000000246 in ?? ()
  #2  0x00007fc6c0093160 in ?? ()
  #3  0x00007fc6d0ac2648 in Abstract_VM_Version::_reserve_for_allocation_prefetch () from /app/D0G/smjre/lib/amd64/server/
  #4  0x00007fc71af674b0 in ?? ()
  #5  0x00007fc6d059db9d in VM_Version::get_processor_features() () from /app/D0G/smjre/lib/amd64/server/
  Backtrace stopped: previous frame inner to this frame (corrupt stack?)
  (gdb) ------------END WHERE----------------

The Policy Server seems to end just finishing to load the JVM :

  [GetJVMEnv][JVM Option #25:

  [CSmObjCache::Cleanup][Cleanup the object cache.][][][][][][][][][]

How can we fix this crash ?




Policy Server 12.8SP4 on RedHat 7;




Remove the line :


from the JVMOptions.txt solved the issue.