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Column width issue in Open Workbench

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Article ID: 200417

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Double-clicking in a column to automatically resize its width results in a column that it is too narrow for the content of the widest value (text does not fit).

STEPS TO REPRODUCE:
1* Use a Windows environment that uses Display Scaling. (Test case : Windows 10 version 1909 with display scaling set to 150; scaling can be set via Display > Scale and Layout > Change the size of text, apps and other items. If desired scaling is not found, Scale and Layout > Advanced Scaling Settings > Custom Scaling can be used to set any value between 100-500)
2* Open OWB and open any project
3* Double-click on the Finish column so that it automatically adjusts its width.

Expected Results: The 'Finish' column is as wide as the widest value.
Actual Results: The 'Finish' column is not wide enough and the date is displayed over two rows.

 

(This is reproducible with any column, not just date column like 'Finish', you can also number column ETC)

 

Cause

This was reported as defect DE58118

Environment

CLARITY PPM 15.8.1 and CA PPM OPEN WORKBENCH (OWB) 2.1.2

Resolution

OWB defects related to windows scaling in review by engineering and remains to be fixed. 

Workaround:
Override the application scaling settings:
1. Find the 'Open Workbench' .exe (in a default installation, it can be found in 'C:\Program Files (x86)\Open Workbench\bin\npWBench.exe'
2. Right-click on npWBench.exe and select 'Properties'.
3. Click on the 'Compatibility' tab.
4. Click on the 'Change high DPI settings' button.
5. Enable the option "Override high DPI scaling behavior. Scaling performed by:" checkbox, and select "System (Enhanced)".
6. Restart Windows.
7. Open OWB.

Open OWB and open the same project again

 

Additional Information

OWB Issues With Display Scaling (Related to HiDPI or High Resolution Displays)

Attachments