ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Copy instance action missing in custom objects

book

Article ID: 200386

calendar_today

Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Not able to use the copy action in custom object instances since PPM 15.8.1

The "Copy enabled" flag reverts back on custom objects at saving time.

STEPS TO REPRODUCE: 

1. Open PPM Administration > Studio > Create master custom Object

2. Select "Copy enabled" on object properties and save.

3. Return back to the Object properties and check 

Expected result: "Copy enabled" is checked and the "Copy Object Instance" action is available

Actual Result: "Copy enabled" is not checked and as a result, the action copy custom object instance is not usable.

Cause

This is caused by PPM Defect DE58112

Environment

Clarity PPM pre 15.9.3

Resolution

This is fixed in 15.9.3

Workaround for earlier releases: 

1. Run the SQL update manually followed

    update odf_objects set is_copy_enabled=1 where code='customobject'

2. Restart the app services or clear the Clarity cache

  Flush Clarity server cache

Attachments