Analytcis widget cannot be created.

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Creating an analytics widget throws the following exception:

 

Error while generating chart.: Unrecognized token 'Connect': was expecting ('true', 'false' or 'null') at [Source: (String)"Connect to Server:8090 [Server/IP address] failed: Connection refused: connect"; line: 1, column: 8] 

 

Environment

Release : 12.3

Component : ANALYTICS ON PREMISE

Cause

Usage.

Resolution

The analytics backend and the IA agent were not started. Once these components are started, the widget can be created.