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OI Alerts and not working in Webhook
Article ID: 200305
Updated On:
Products
CA Application Performance Management SaaS
Issue/Introduction
WebHook is not working . Not receiving incidents.
From customer security, the load balancer was not sending down all the required certificates that we require to make the connection.
Cause
There was a security gap on customer side.
DOI Eng has identified the issue with customer Webhook connectivity.
Environment
Release : SAAS
Component : APM SAAS ENTERPRISE
Resolution
DOI Eng has identified the issue with customer Webhook connectivity.
Customer to update their load balancer to correct this and retest the Webhook.
Feedback
Yes
No
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