WebHook is not working . Not receiving incidents.
From customer security, the load balancer was not sending down all the required certificates that we require to make the connection.
Release : SAAS
Component : APM SAAS ENTERPRISE
There was a security gap on customer side.
DOI Eng has identified the issue with customer Webhook connectivity.
DOI Eng has identified the issue with customer Webhook connectivity.
Customer to update their load balancer to correct this and retest the Webhook.