WebHook is not working . Not receiving incidents.
From customer security, the load balancer was not sending down all the required certificates that we require to make the connection.
There was a security gap on customer side.
DOI Eng has identified the issue with customer Webhook connectivity.
Release : SAAS
Component : APM SAAS ENTERPRISE
DOI Eng has identified the issue with customer Webhook connectivity.
Customer to update their load balancer to correct this and retest the Webhook.