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Cybagent process job running in different subsystem

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Article ID: 200301

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Updated On:

Products

CA Workload Automation DE - Business Agents (dSeries) CA Workload Automation DE DSERIES- SERVER CA Workload Automation DE - System Agent (dSeries) CA Workload Automation DE - Scheduler (dSeries)

Issue/Introduction

After upgrading the agent on an i5 server, when the agent was started using cybAgent -a command, it was started under a different subsystem.
After the agent was stopped and restarted, the agent was then running under the proper subsystem.

Environment

Release : 11.3

Component : CA Workload Automation System Agent

Resolution

On an i5 server, If you start the agent using the cybAgent -a command, the agent gets started in a different subsystem.
The i5 agent must be started using cybAgent & on an i5 server.