SYSVIEW: CICS020W requested data is not available

Products

• SYSVIEW Performance Management

Issue/Introduction

Upgrading to a new release of SYSVIEW, and when trying to select transaction from CTASKS panel, cannot get the real time transaction details for transactions .

However, it works fine for one region and throws warning CICS020W for the other regions.

 

Environment

 

 

Resolution

Turn on monitoring for CICS on all regions.