Monitor Websphere MDM Application with APM Agent.

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• CA Application Performance Management (APM / Wily / Introscope)
• INTROSCOPE
• DX Application Performance Management

Issue/Introduction

Trying to monitor Websphere MDM Application V 11.6 Using APM Agent 10.7.0.197

Not able to get the metrics off from MDM Application. 

Able to get other Websphere Metrics but MDM. 

 

Environment

Release : 10.7.0

Component : APM Agents

WebSphere Platform 9.0.0.7 [ND 9.0.0.7 cf071808.01]

Websphere MDM Application V 11.6 
Host Operating System is Linux, version 3.10.0-957.12.1.el7.x86_64
Java version = 1.8.0_181, Java Runtime Version = 8.0.5.22 - pxa6480sr5fp22-20180919_01(SR5 FP22), Java Compiler = j9jit29, Java VM name = IBM J9 VM

 Agent Release 10.7.0.197 (Build 992906)
 Using Java VM version "IBM J9 VM 1.8.0_181" from IBM Corporation
 Loaded file from /IBM/wily/core/config/IntroscopeAgent.profile

Note: Copy of AgentNoRedefNoretrans.profile 

classpath: /IBM/wily/AgentNoRedefNoRetrans.jar

Cause

Websphere MDM application is not tested or certified with APM Agents. 

Engineering provided a workaround /custom instrumentation.

Resolution

1. Enable AutoProbe from the AgentNoRedefNoTrans.profile

2. Edit jvm.pbd with

SkipPackagePrefix: com.ibm.ws.

3. Restart the application 

Result:

Business app components show ALL up and running

Agent is reporting system metrics, Backends, Frontends, Servlets, Webservices

 

Not able to get the PMI Metrics

Note: Contact IBM - how to enable PMI of the MDM Application , so Agent can monitor the PMI Metrics