Rally - WSAPI: Not authorized to create error when using API to create work items

Products

• Rally SaaS
• Rally On-Premise

Issue/Introduction

When trying to create a work item in Rally using the API, the following error is seen in the response body:

Not authorized to create: <Work Item Type>

This may also return a HTTP status of 401

Cause

This can be caused by trying to create a work item type within a project to which the user has no access or the user has only viewer access

Resolution

The ways to resolve this are

• Change the integration to use a user ID with appropriate permissions
• Modify the permissions of the current user to include at least editor access the project where the work item is being created
• Create the work item in a different project that the user does have access to

 

Additional Information

Keywords: HierarchicalRequirement, Defect, PortfolioItem/Feature, TestCase