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Issues with R12 WCC Web UI Install

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Article ID: 200195

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - System Agent (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent CA Workload Automation AE

Issue/Introduction

Issues with R12 WCC Web UI Install.

During WCC Web UI upgrade, the installation failed.  Can we get some help to correct this issue

Installation Complete

---------------------

 

The installation of AutoSys Workload Automation is finished, but some warnings

occurred during the install.  Please see the installation log for details.

 

Encountered fatal error:

    [CAUAJM_E_116408] An error occurred while creating or upgrading the Web UI

database. For more information, refer to the log file.

 

Encountered below warnings during installation:

[CAUAJM_W_119020] Unable to modify the "Enable Reporting" status in the Web UI

database. java.sql.SQLNonTransientConnectionException: Connection

authentication failure occurred.  Reason: Userid or password invalid.

 

Post-installation logs will be written to:

    /opt/CA/WorkloadAutomationAE/Logs/AutoSys_Workload_Automation_<Install_tim

e_stamp>.log

    /opt/CA/WorkloadAutomationAE/Logs/cawa_installer_18_09_2020_10_31_20.log

 

PRESS <ENTER> TO EXIT THE INSTALLER:

Environment

Release : 12

Component : CA Workload Automation AE (AutoSys)

Resolution

File derby.properties under wcc/derby/DB_FILES was missing. Copied it from a backup and the upgrade completed successfully.