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snmpcollector | Nokia Alcatel-Lucent 9500 MPR No Interfaces and Virtual Interfaces Section

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Article ID: 200182

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

 

In probe snmpcollector, for the same equipments  (FH Nokia Alcatel-Lucent 9500 MPR) there is no Interface section.

Cause

message  "Device 127.0.0.1: Error discovering components for NormalizedPortInfo: null".
The reason for this error message was null pointer exception occurred during discovering components for NormalizedPortInfo.

Environment

Release : 9.0.2

Component : UIM - ump_selfcert

Resolution

Please deploy the snmpcollector 4.04 T5 attached then you will be able to see the interfaces section

Attachments

snmpcollector 4.0.4T5_1600948591388.zip get_app