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Gant Save is Slow
Article ID: 200157
Updated On:
Products
Clarity PPM SaaS
Issue/Introduction
We currently have multiple user which are experiencing poor to no response when saving in the Clarity Gantt.
(Slowness / performance issues reported)
Cause
This can be due to an issue on the Database
Environment
Release : 15.8.1
Component : CA PPM SAAS PROJECT MANAGEMENT
Resolution
SaaS Customers: Please contact Broadcom support for assistance
On Premise Customers: Have your DBA check for any issues on the Database including blocking sessions or an explain / execution plan that needs to be tuned due to a slow running query
Note: Generating a Clarity Action trace while reproducing the issue can help in determining if there are any slow running queries causing the issue (see steps to enable action trace at: Using Clarity Action Trace)
Feedback
Yes
No
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