How do I Enable Debug of SNMP, SMTP generated from AAI?

Products

• Automic Automation Intelligence

Issue/Introduction

How do I Enable Debug logging for Jobstream Alert related issues?

Environment

Release : 24.x

Resolution

In AAI 24.2 and earlier the following logger can be set to DEBUG in the AAI Configuration tool->Logging tab to allow you to see alert related logging for jobstreams.

AlertGenerator

For SNMP related logging for alerts you can also enable the following two loggers, which will show the raw SNMP fields and value being sent when a SNMP trap is triggered:

JawsSendSnmpTrap

JawsMibVars

This logging will display in the jaws.log file.

 

In 24.3 and later the logging has moved the the alertservice.log and there are new loggers that must currently be added by name:

com.termalabs.alert.services.analyzer.JobStreamAlertAnalyzer

com.termalabs.alert.services.generator.JobStreamAlertGenerator

For SNMP:

com.termalabs.common.serviceutils.JawsSendSnmpTrap

 

Below is an example of how to add these new loggers by name if they are not visible in the AAI configuration tool: