I am working on a problem with a product and the vendor is looking for the transaction dump to diagnose the issue.
+GSVC118W (Task) TRAN dump 4039 1/0015 Tran SXEX 2062 Program SXCOSRVT Term TX1 Userid [email protected] AbCode *
Why is this U4039 abend - dump not being captured by Symdump CICS release 11?
The dump was for a C++ program and Symdump CICS does not support-capture dumps produced by C++ programs.
We set the Symdump CICS configuration parameter Message to operator to Y. This parameter writes Symdump CICS dump capture activity messages to the CICS log during dump capture.
Messages to operator: Y (Y,N)
We then recreated the U4039 abend and viewed the Symdump messages in the CICS LOG. We noticed message CASD6085
CASD6085 SYMDUMP DOES NOT SUPPORT "C" LANGUAGE CAPTURE.
Reason: CA SymDump for CICS does not support capture or redisplay of transaction dumps for C language programs.
CA SymDump for CICS will not suppress the CICS transaction dump for a C program dump request. Format and review the CICS transaction dump to determine its cause.
Since Symdump CICS was configured to write a CICS dump the the CICS dump datasets a standard CICS transaction dump was written to the CICS dump datasets.
Suppress transaction dumps: N (Y,N)
The client ran JCL to print out the the transaction dump from the CICS dump A dataset.