Index files are not being deleted automatically after upgrading Linux Enforce server to DLP 15.5

Products

• Data Loss Prevention Enterprise Suite
• Data Loss Prevention
• Data Loss Prevention Core Package

Issue/Introduction

Index files are not being deleted automatically, filling up the harddrive.

Index files are getting created with incorrect permissions 

For example:

-rw-r--r-- 1 protect protect 20 Jan 1 01:00 DataSource.1.1.100.rdx.0

The LocalHost log shows error, "Source: com.vontu.profiles.manager.InfoSourceIndexCreator Message: Cannot delete index file /var/Symantec/DataLossPrevention/ServerPlatformCommon/15.5/index/DataSource.1.1.100.rdx.0 Cause: java.security.AccessControlException: access denied ("java.io.FilePermission")

Environment

Redhat Linux

Upgraded DLP 15.5

Cause

The Manager.policy file had two lines that were incorrect.

On lines 172 and 224, $SYMANTEC_DLP_SERVER_PLATFORM_COMMON_DATA_FILES_PATH$$ was used instead of the true path to ServerPlatform, /var/Symantec/DataLossPrevention/ServerPlatformCommon/15.5${/}-

Resolution

Correct both lines in the Manager.policy file.

permission java.io.FilePermission "/var/Symantec/DataLossPrevention/ServerPlatformCommon/15.5${/}-", "read,write,delete";

Restart the SymantecDLPManager service.