Securing APM EM and WebView with signed certificate
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Securing APM EM and WebView with signed certificate


Article ID: 200095


Updated On:


CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management


We are trying to secure APM 10.7 EM and WebView and we are using signed certificates but unfortunately the application is not working after the process we followed. We have followed instructions from below article and other KBs:

Can you please let us know what is the issue here?


Release : 10.7.0

Component : APM Agents


Please review the following:

SHA2 or SHA-2 is a name for several hashing algorithms, which include SHA-224, SHA-256, SHA-384, and SHA-512. For Web Servers, SHA2 is supported. With a default JRE policy, only SHA-256 is supported. After installation of an unlimited JCE policy, SHA-384 is supported.

In this case the signed certificate that is being used has following algorithm:

Signature algorithm name: SHA1withRSA

This algorithm is not supported with default JRE policy as indicated in the above document.