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Cannot delete directory connection due to referenced plug-in which is invisisble in the Enforce console

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Article ID: 200077

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

You are trying to delete a directory connection but get the message that is currently used by 1 LDAP Plugin(s). However when you check the plug-in list, none of them are referencing that connector






Cause

There is a plug-in resident in the database referencing the connector that is not visible in the console

Environment

Release : 15.x

Resolution

Please contact support who can provide further troubleshooting and a script to make the plug-ins visible in the console again.