Limitation on Web Agent Configuration for IIS Web Server

Products

• CA Single Sign On Agents (SiteMinder)
• SITEMINDER

Issue/Introduction

This article explains a limitation of IIS Web Agent.

Environment

Release : 12.52

Component : SITEMINDER -WEB AGENT FOR IIS

Resolution

If you add a Virtual Directory which points to the same directory as the Default Web Site recursively, Web Agent Configuration is done but accessing the URL of the Virtual Directory fails.

Furthermore, an error will be observed when clicking its CASiteMinderWebagentModule or Handler Mappings in IIS Manager, such as following.

Error: Cannot add duplicate collection entry of type 'add' with unique key attribute 'name' set to 'CASiteMinderWebagentModule'

Do not add such a recursive Virtual Directory.