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UIM Alarms for one AS400 server are not getting cleared automatically
Article ID: 200065
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
The alerts for one of the AS400 devices are not getting cleared automatically for jobs probe.
Cause
This is caused because jobs.key is not updated because the probe was not shutdown properly.
Environment
Release : 9.0.2
Component : UIM JOBS
Resolution
On this server, the probe is not shutting down gracefully. So, the step is to ensure that there is a graceful shutdown of the probe.
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