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Admin Console logon fails with HTTP 408 Error after uninstalling UMP from Primary robot

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Article ID: 200061

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Admin Console logon fails with HTTP 408 error after uninstalling UMP from the Primary robot

 

Cause

UMP uninstall process left the Admin Console instance in a suspect state

Environment

Release : 20.1

Component : UIM - ADMIN_CONSOLE

Resolution


1. Deactivate the wasp probe on the Primary hub

2. Make a backup of the wasp probe home directory
Example: C:\Nimsoft\probes\service\wasp

3. Delete the wasp probe from IM

4. Delete the wasp folder if present (C:\Nimsoft\probes\service\wasp)

5. Deploy the following probes
- wasp v20.10
- adminconsoleapp v20.10
- uimhome v20.10
- mps v20.100
- uimesdplatelemetry v1.04

6. Restore Admin Console HTTPS settings (Ignore this step if HTTPS is not enabled)
**Copy the ..\Nimsoft\probes\service\wasp\conf contents from the backup the new wasp\conf folder
**Copy https_port setting from the original wasp.cfg

7. Activate the wasp probe and validate the Admin Console logon and access to the UIM Server home page (http://%uimservername%/uimhome/index.jsp)

Attachments