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APM URL for 20.2/10.7 agent

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Article ID: 200038

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

 

Addendum to

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/20-2/troubleshooting/agent-troubleshooting/Agent-Starts-but-Not-Visible.html

 

 

 

 

Cause

 

It describes a scenario using 20.2 agent with 10.7 Enterprise Manager

When the agent is downloaded it will automatically have the ws protocol in the connection string

agentManager.url.1=ws://<APM services gateway URL>

This denotes a websocket communication which is how 20.2 agent connects to DX APM 20.2 server

Environment

Application Performance Management 10.7/20.2

Resolution

 

For use with APM 10.7 Enterprise Manager, it is necessary to remove the ws:// at the front,

This is effectively the same connection string as when using a 10.7 agent.

The agent will then use the tcp protocol for direct socket communication.

 

agentManager.url.1=<EM host>:5001