We are having an issue with a Web Service job. We can reach the WSDL via web browser after authentication but the job failed with SUBERROR;
Error submitting request: WSDLException: faultCode=COMMUNICATION_ERROR: Unable to retrieve document at 'https://workstation:8443/axis2/services/EspDSeriesService?wsdl': java.io.IOException: The resource retrieval request has failed: HTTP/1.1 401
The 401 code indicates the resource retrieval request failed due to authorization issue. The most common cause is invalid client authentication.
Release : 12.0
Component : CA Workload Automation Agent for Web Services
Provide the client authentication user in the Connection Information page in the Web Service Doc/Literal job definition;
- Open the job definition or reset definition in Desktop Client
- Click Connection Information in the left pane
- In Client authentication user field, select the user for the connection authentication.
Make sure the credentials of the user is defined in the Topology under the agent user.