Cant shut down Harvest Processes

Products

• CA Harvest Software Change Manager
• CA Harvest Software Change Manager - OpenMake Meister

Issue/Introduction

On our Dev box we cannot seem to shut down the Harvest Hservers using the bkrd –shutdown command.

It says it is shutting down but they keep popping back up.

Tried to kill the RTServer and HServer processes but they keep restarting.

Environment

Release : 13.0.3

Component : CA Harvest Software Change Manager

Cause

We found that the Linux Administrator had created a service to stop and start the SCM Broker. When we shut down the broker with "bkrd -shutdown" the service would automatically restart it.

Resolution

We are checking to see if permission can be granted for us to use the service to stop and start the SCM Broker.