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Idash Latency Report

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Article ID: 200003

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Updated On:

Products

iDash Workload Automation for CA 7

Issue/Introduction

We are trying to understand idash latency report and the report shows more latency than the actual autoaggr statistics.

Environment

Release : 12.0

Component : CA WORKLOAD AUTOMATION AE IDASH

Resolution

A fix was created for this latency problem please contact support for more detail.

Two files are needed (a developer fix: 12.1.00.00-0466.zip, update to user documentation: Server Statistics Report.pdf).

Install steps:

Download the zip file 12.1.00.00-0466.zip attached to this case.
Follow the steps below to apply this patch In your development environment on top of the latest 12.1.00.00 GA release (12.1.00.00-0455).

1. Stop iDash
2. Backup and remove the following files/directories

a) $IDASH_HOME/log/*.log*
b) $IDASH_HOME/lib/cli.jar
c) $IDASH_HOME/lib/core.jar
d) $IDASH_HOME/tomcat8/webapps/idash/cli.jar
e) $IDASH_HOME/tomcat8/webapps/idash/core.jar
f) $IDASH_HOME/tomcat8/webapps/idash/ui
g) $IDASH_HOME/tomcat8/webapps/idash/ui.jar
h) $IDASH_HOME/tomcat8/webapps/idash/ws.jar

i) $IDASH_HOME/tomcat8/webapps/idash/WEB-INF/lib/cli.jar
j) $IDASH_HOME/tomcat8/webapps/idash/WEB-INF/lib/core.jar
k) $IDASH_HOME/tomcat8/webapps/idash/WEB-INF/lib/ui.jar
l) $IDASH_HOME/tomcat8/webapps/idash/WEB-INF/lib/ws.jar
3. Extract the contents of 12.1.00.00-0466.zip to $IDASH_HOME

4. Restart iDash.
5. On iDash web ui, make sure the iDash version is 12.1.00.00-0466.
6. Please let us know if the problem with Server statistics reports is resolved or if you encounter any issues.