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[PAM] MAC user unable to open Access page

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Article ID: 199986

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Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

PAM Client is installed on MAC OS.

PAM Client can be launched but it does not load PAM GUI pages.

Cause

PAM Client log has the following message

INFO: Root permission may not have been set on xcd_assistant at the install time. Asking for auth....

 

xcd_assistant is not having administrator privileges.

Environment

Release : 3.3

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

Please ensure "Mac assistant" is installed with Administrator Rights.
Path: /usr/local/bin/xcd_assistant, /Applications/CA PAM Client/xcd_assistant

Or you can fix it by ensuring the file is given correct permission as below.

Permission: -rwsrws--x 1 root wheel
sudo chmod 6771 xcd_assistant