[PAM] MAC user unable to open Access page

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

PAM Client is installed on MAC OS.

PAM Client can be launched but it does not load PAM GUI pages.

Environment

Release : 3.3 and up

Component : PRIVILEGED ACCESS MANAGEMENT

Cause

PAM Client log has the following message

INFO: Root permission may not have been set on xcd_assistant at the install time. Asking for auth....

 

xcd_assistant is not having administrator privileges.

Resolution

Please ensure "Mac assistant" is installed with Administrator Rights.
Path: /usr/local/bin/xcd_assistant, /Applications/CA PAM Client/xcd_assistant

Or you can fix it by ensuring the file is given correct permission as below.

Permission: -rwsrws--x 1 root wheel
sudo chmod 6771 xcd_assistant