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Portlets Export to CSV row count inconsistent when hitting max limit

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Article ID: 199971

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

SUMMARY: Export to CSV row count inconsistent when hitting max limit

STEPS TO REPRODUCE: 
1- Home > "Resource Mgmt" > "Resources"
    (or any other list that will produce > 25,000 rows)
2- Filter to display the results.
3- Note the row count in the bottom right corner
4- Export to CSV
You will get a warning message: "Alert Maximum Rows Exceeded"
Click "Yes" to export the first 25,000 rows

Row count in CSV file export is less than 25,000 rows (i.e. 24,800)

Expected Results: 
Row count is equal to 25000 when exporting a large list to CSV

Actual Results:
Row count is less than 25000 when exporting a large list to CSV

Environment

Release : SAAS

Component : CLARITY PPM SAAS OPERATIONS

Resolution

Defect DE57979 in 15.8.1