ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

CA SSO Admin UI - Unable to update Synchronous Auditing option in Realm Config

book

Article ID: 199913

calendar_today

Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction

 

We're running an AdminUI and when we try to disable the "Synchronous
Auditing" in the Realm configuration. We uncheck this option, click on
Save, close the AdminUI browser and reopen it. When we visit the same
Realm configuration, "Synchronous Auditing" checkbox keeps still being
checked.

How can we fix this ?

 

Environment

 

  Policy Server 12.8SP3 on Linux;
  AdminUI 12.8SP3 on Linux;
  Policy Store on CA Directory 14;

 

Resolution

 

This is planned to be fixed in 12.8SP05. Upgrade to that version when
it will be available.

For the moment, there's a work around by using XPSExplorer on the
Policy Server :

  $ XPSExplorer
  Enter Option (#,F,B,X,P, or Q): 138
  Enter Option (ALCEPNFSQ): S
   
   // scroll up until you find the realm number concerned (in our lab, it was item #4);
   // 4-CA.SM::[email protected]
              (I) Name  : "home"

  Enter Option (#, +, -, B, Q): 4

      SyncAudit                       = true

  Enter Option (MJCLRPWDAQ): W

      24:*SyncAudit                       = true

  Enter Option (# or MJCLRPBVUDAQ): 24

  New Value (blank to quit):false

  Enter Option (# or MJCLRPBVUDAQ): V

      Object is valid!
      OBJECT MENU******* [...]

  Enter Option (# or MJCLRPBVUDAQ): U

      24:*SyncAudit                       = false

  Enter Option (# or MJCLRPBVUDAQ): Q
  Enter Option (#, +, -, B, Q): Q
  Enter Option (ALCEPNFSQ): Q
  Enter Option (#,F,B,X,P, or Q): P
  Enter Option (#,F,B,X,P, or Q): Q

  Log out and log in the AdminUI, now the "Synchronous Auditing" will be
  unchecked;