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DX OI Platform Templates with email notification error message

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Article ID: 199860

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Updated On:

Products

CA Application Performance Management SaaS

Issue/Introduction

Ran into this error message

Error

Configuration Invalid for Config: MessageTemplate, Value: 'DeleteMe', Reason: not recognized for locale en_US

Only when creating new notifications linking to specific templates.  This message appears and then goes away. Not always reproducible.  

 

 

Environment

Release : SAAS 20.6

Component : OI Message Templates 

Cause

Temporary caching issue in Message Templates processing.

Saving the new Message Template quickly right after making some changes.

Resolution

Wait a moment before saving the newly created notification under Channel.  

Additional Information

Email Notification

 

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