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DX OI Platform Templates with email notification error message
Article ID: 199860
Updated On:
Products
CA Application Performance Management SaaS
Issue/Introduction
Ran into this error message
Error
Configuration Invalid for Config: MessageTemplate, Value: 'DeleteMe', Reason: not recognized for locale en_US
Only when creating new notifications linking to specific templates. This message appears and then goes away. Not always reproducible.
Cause
Temporary caching issue in Message Templates processing.
Saving the new Message Template quickly right after making some changes.
Environment
Release : SAAS 20.6
Component : OI Message Templates
Resolution
Wait a moment before saving the newly created notification under Channel.
Additional Information
Feedback
Yes
No
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