Missing Account in the Manage My Account link for users from a specific ldap group

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Article ID: 199831

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Why is the UMP logon page missing the Account in the Manage My Account link for users from a specific LDAP group.

Example; uimoperator user is a member of the UIM Windows Operators LDAP group that is configured an Account named AdminWin

 

This is the Manage My Account link  displayed for the uimoperator LDAP user

This is the expected Manage My Account link

 

 

Cause

This issue is sometimes seen when the suspect LDAP groups is associated/configure with more than one ACLS

Environment

Release : 9.2.0, 20.1, 20.3

Component : UIM - UMP

Resolution

Configure the suspect LDAP group with only one ACLS

Attachments