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Able to browse directories via JOBS but RA FTP fails on execution

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Article ID: 199802

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic Workload Automation - Automation Engine

Issue/Introduction

When working with an RA FTP JOBS, you are able to browse the directories of the connection, but execution fails with the following error:

com.uc4.ftpjob.DataTransferException: Connection could not be established.
         at com.uc4.ftpjob.commands.ConnectionLessFTPCommandImpl.getExecutedCommands(ConnectionLessFTPCommandImpl.java:220)
         at com.uc4.ftpjob.commands.CommandProcessor.cloneIFtpCommands(CommandProcessor.java:479)
         at com.uc4.ftpjob.commands.ThreadPoolJobExecutor$ThreadRunner.run(ThreadPoolJobExecutor.java:68)
         at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
         at java.util.concurrent.FutureTask.run(Unknown Source)
         at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
         at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
         at java.lang.Thread.run(Unknown Source).

Cause

Corruption of the connection object password

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

Please delete and recreate the affected JOBS and corresponding connection objects. If that does not resolve:

1.) Reload the FTP solution into the system, confirming that it is the latest and correct.

2.) Delete the Agent from client 0

3.) Recreate the Agent in client 0.

4.) Delete the contents of the cache folder of the Agent.

5.) Recreate the job and connection object.