ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Data Collector is listed as unknown after restarting dcmd


Article ID: 199750


Updated On:


CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps


We have restarted the dcdm process on the Data Collector and it is still listed as unknown. And there is no activity in the karaf.log, even though the dcmd process is listed as running according to systemctl


The dcmd process also starts the icmpd process, which can stay running after stopping dcmd. This causes systemd to think that dcmd is still running, when it is just icmpd that is running


Release : 3.7

Component : IM Reporting / Admin / Configuration


Manually start dcmd from /opt/IMDataCollector/scripts or use systemctl