Jaspersoft - Incorrect Value Shown on Reports - Accountable Devices per Landscape

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Article ID: 199694

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Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction


Incorrect Value Shown on Reports named "Accountable Devices per Landscape"

How does this report works? Is there anything this report excluding while counting the value? See attache screenshot for more details.

Environment

Release : 10.4.1

Component : Spectrum Core / SpectroSERVER

Resolution

Certain models are not included in that report.
Accountable models are what counts against the license for devices.
Pingables, for example, do not count as well as other models.

Below is a list of models not included:

Attachments