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Report capacity from PPM reports and jobs

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Article ID: 199691

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

As Jaspersoft reports can be run Reports and Jobs and / or Advanced Reporting. At times when running reports from reports and job one finds an error related to the size of the report. Is there a limit when users submit a report via PPM Home > reports and jobs menu? 

If there is limit can the same be increased?

Environment

Clarity PPM release 15.8.1 and supported releases with CA Business Intelligence JasperReports® Server 7.1

 

Resolution

As per the default design. Jaspersoft studio Reports regardless of how it is run has the page limit as 500 pages. In a regular single jaspersoft server environment (non-clustered).

However in clustered jaspersoft environments having additional jaspersoft server nodes which can run as a scheduler node then customers can increase the page limit to 1000.

That way they get the following combination depending on how they run the report:

Non-Scheduled (Run in Immediate mode) Reports - 500 page limit

Scheduled Reports - 1,000 page limit

The page limit applies equally to Reports and Jobs and / or Advanced Reporting. If while running the report from reports and jobs the error the report is too large or exceeding the page limits while running via reports and jobs then the error message will be clear in the app-ca.logs.

As a best practice it is not recommend to increase the page limit (governor limit) for jaspersoft servers as there can be performance issues in production environments. For adjusting the jaspersoft report properties for a scheduler node please visit documentation reference 1 in the additional information.

Additional Information

For more details visit the following two documentation references:-

1. Configure jaspersoft governor limits

or KB 102861

2. Page Limits section of the Jaspersoft Reports Server Troubleshooting Tips documentation.