DUAS: "Unhandled physical file u_fmeq" during online purge

Products

• CA Automic Dollar Universe

Issue/Introduction

When some jobs are in event wait status due to some logical resources before the online purge, the following errors appear many times in universe.log, they should not.

Example of errors / traces in universe.log:

| 2020-07-22 13:02:22 |TRACE|X|IO |pid=2533.28| k_select_accept_aut       | received hello request is [99u_fmeq60u_mmeq01]
| 2020-07-22 13:02:22 |ERROR|X|IO |pid=2533.28| o_decode_bridge_std_req   | Unhandled physical file u_fmeq (req_code 99)
| 2020-07-22 13:02:22 |ERROR|X|IO |pid=2533.28| k_select_accept_aut       | handshake protocol error [9]
| 2020-07-22 13:02:22 |ERROR|X|IO |pid=2533.28| u_io_thread_trt           | New client 1 (/ on ) authentication failed: Hello request error (handshake protocol error

| 2020-07-22 13:02:22 |ERROR|S|IO |pid=2758.13| u_io_callsrv_r            | Error sending request to IO [SERVER_HOSTNAME]: Errno syserror 32: Broken pipe (for request 22 on u_fmeq60)

 

 

Environment

Release : 6.x

Component : DOLLAR UNIVERSE

Cause

A problem has been fixed where a connection issue prevented the purge of the u_fmeq file to work correctly.

Resolution

Workaround:

Ignore the error messages as they have no impact

Solution:

Update to a fix version listed below or a newer version if available.

Fix version(s): 
Component: Application.Server
Dollar Universe 6.10.91 - Scheduled 19th November 2021