Security error, Illegal base64 char found '@'

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When we are trying to run the UIM installer for upgrade we are getting the below error.

 

From installation log:-

ERROR impl.UIMServerUpgradePreparationPanel$UpgradePreparationSwingWorkerThread:doInBackground:278 [SwingWorker-pool-1-thread-2]  - Exception caught during validation checks.
(90) Configuration error, Failed to retrieve necessary information from configuration files for upgrade.
An uninstall and re-install of the product is required.: Illegal base64 char found '@'

Caused by: (110) Security error, Illegal base64 char found '@'

 

 

Environment

UIM 9.0.2 and Later

Component : UIM - INSTALL

Resolution

Remove the "@" in the database password.