Data Loss Prevention (DLP)
The DLP 15.7 upgrade failed when the migration utility was run.
Started the ./EnforceServerMigrationUtility.
It ran for a while and then it aborted.
The hs_err_pidxxxx.log file shows this message
#
# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0x00007fb355aca4a3, pid=42686, tid=0x00007fb3585d5780
#
# JRE version: Java(TM) SE Runtime Environment (8.0_202-b08) (build 1.8.0_202-b08)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.202-b08 mixed mode linux-amd64 compressed oops)
# Problematic frame:
# V [libjvm.so+0x6c74a3] get_method_id(JNIEnv_*, _jclass*, char const*, char const*, bool, Thread*) [clone .constprop.107]+0xa3
#
# Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
#
# An error report file with more information is saved as:
# /opt/Symantec/DataLossPrevention/EnforceServer/15.7/Protect/Migrator/hs_err_pid42686.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
#Aborted
The MigrationUtility.log ends with these entries:
FINE: Copying file "/var/Symantec/DataLossPrevention/ServerPlatformCommon/15.5/index/bkp_CUALL" to "/var/Symantec/DataLossPrevention/ServerPlatformCommon/15.7/index/bkp_CUALL"
Sep 16, 2020 7:01:36 PM com.symantec.dlp.migrationcommon.MigrationActionsExecutor executeMigrationActions
SEVERE: Failed to execute migration actions. Please refer to the log file for details
com.symantec.dlp.migrationcommon.MigrationException: Failed to run migration action "CopyFiles"
at com.symantec.dlp.migrationcommon.MigrationActionsExecutor.runMigrationAction(MigrationActionsExecutor.java:54)
at com.symantec.dlp.migrationcommon.MigrationActionsExecutor.executeMigrationActions(MigrationActionsExecutor.java:100)
at com.symantec.dlp.migrationcommon.MigrationUtility.runMigrationUtility(MigrationUtility.java:124)
at com.symantec.dlp.migrationcommon.MigrationUtility.runMigrationUtility(MigrationUtility.java:70)
at com.symantec.dlp.enforceservermigrationutility.EnforceServerMigrationUtility.runMigration(EnforceServerMigrationUtility.java:17)
Caused by: com.symantec.dlp.migrationcommon.MigrationException: Failed to copy source path "/var/Symantec/DataLossPrevention/ServerPlatformCommon/15.5/index" to destination path "/var/Symantec/DataLossPrevention/ServerPlatformCommon/15.7/index".
at com.symantec.dlp.migrationcommon.actions.CopyFilesMigrationAction.runAction(CopyFilesMigrationAction.java:183)
at com.symantec.dlp.migrationcommon.MigrationActionsExecutor.runMigrationAction(MigrationActionsExecutor.java:47)
... 4 more
Caused by: java.lang.RuntimeException: Failed to copy "/var/Symantec/DataLossPrevention/ServerPlatformCommon/15.5/index/bkp_CUALL" to "/var/Symantec/DataLossPrevention/ServerPlatformCommon/15.7/index/bkp_CUALL"
at com.symantec.dlp.migrationcommon.utilities.FileCopier.loopThroughAndCopy(FileCopier.java:186)
at com.symantec.dlp.migrationcommon.utilities.FileCopier.copyDirectory(FileCopier.java:142)
at com.symantec.dlp.migrationcommon.utilities.FileCopier.copyFile(FileCopier.java:212)
at com.symantec.dlp.migrationcommon.utilities.FileCopier.copyFile(FileCopier.java:197)
at com.symantec.dlp.migrationcommon.actions.CopyFilesMigrationAction.runAction(CopyFilesMigrationAction.java:179)
... 5 more
Caused by: java.nio.file.FileSystemException: /var/Symantec/DataLossPrevention/ServerPlatformCommon/15.5/index/bkp_CUALL -> /var/Symantec/DataLossPrevention/ServerPlatformCommon/15.7/index/bkp_CUALL: No space left on device
at sun.nio.fs.UnixException.translateToIOException(UnixException.java:91)
at sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:102)
at sun.nio.fs.UnixCopyFile.copyFile(UnixCopyFile.java:253)
at sun.nio.fs.UnixCopyFile.copy(UnixCopyFile.java:581)
at sun.nio.fs.UnixFileSystemProvider.copy(UnixFileSystemProvider.java:253)
at java.nio.file.Files.copy(Files.java:1274)
at com.symantec.dlp.migrationcommon.utilities.FileCopier.copyRegularFile(FileCopier.java:113)
at com.symantec.dlp.migrationcommon.utilities.FileCopier.loopThroughAndCopy(FileCopier.java:162)
Release : 15.7
Component : Enforce on Linux RHEL 7.8
Insufficient space on the disk or directory to run the migration utility.