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Cannot Open the Online Help

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Article ID: 199584

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

Unable to open the Online Help from the menu

Cause

pop-up blocker

Resolution

Allow the Automic Web Interface help pop-up.

Allow pop-ups for blockers of the AWI help URL in your Internet browser. For more information see Before You Start.

If your company security does not allow employees to have Internet access, contact your system administrator and request the online help to be placed on a secured intranet. Your administrator can find further information in configuration.properties.