There is one cisco device for which we are getting failed to SNMP query device alert. Some time back it was working OK. Device is monitored using interface_traffic probe but getting same error using snmpget probe. Snmp v2c.
- device configuration issue (known issue)
Release : 9.0.2
Component : UIM - INTERFACE_TRAFFIC
interface_traffic/snmpget/SNMPwalk
sh run command when run on the problematic device seemed to hang the first time we ran it.
As per ISE Admin/Cisco TAC Engineer there turned out to be a known issue with Cisco ISE->
CSCuv68628 - ISE 1.3P2 hangs while issue Show Run and stuck to generate support-bundle. - 1
And on the device, we had to issue the command:
no cdp run
to disable cdp.
Reference:
https://quickview.cloudapps.cisco.com/quickview/bug/CSCuv68628
Then we could access the device successfully via SNMP/snmpget probe, etc., with no issue.