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Details of Users Login to Process Automation


Article ID: 199544


Updated On:


CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager CA Process Automation Base


We have IT Process Automation 4.3.05 with CP01 with EEM 12.6, EEM is integrated with AD over LDAP.
Is it feasible to know the login details (last login, time stamp) from EEM or Application.

It is required for Audit purpose.


Component : Process Automation


provided steps to enable auditing .:

To enable INFO level logging, open the log4j.xml file located in the /PAM/server/c2o/conf folder with a text editor.

Search for JXTA and in that section where JXTA appears as shown here:

   <!-- A size based file rolling appender for C2O and JXTA Logs-->
   <appender name="C2OFILE" class="org.jboss.logging.appender.RollingFileAppender">
   <errorHandler class="org.jboss.logging.util.OnlyOnceErrorHandler"/>
   <param name="File" value="${jboss.server.home.dir}/log/c2o.log"/>
   <param name="Threshold" value="WARN"/>
   <param name="Append" value="true"/>
   <param name="MaxFileSize" value="50000KB"/>
   <param name="MaxBackupIndex" value="3"/>


<param name="Threshold" value="WARN"/>


<param name="Threshold" value="INFO"/>


Next, search for "root" - no quotes. In the section that appears for root shown below:


   <!-- ======================= -->
   <!-- Setup the Root category -->  
   <!-- ======================= -->

<priority value="WARN" />
        <appender-ref ref="CONSOLE"/>  
        <appender-ref ref="C2OFILE"/>    


<priority value="WARN" />


<priority value="INFO" />
no need to restart the service... after changing in above two locations, try again logging in