Multiple Email release in Email Quarantine shows failure

Products

• Email Security.cloud

Issue/Introduction

In Email Quarantine portal, when attempt to release emails by selecting multiple emails, error message "The selected items could not be released." is displayed and email icon stays same. Note that it is display problem and Emails are released successfully.

Resolution

Broadcom is aware of this issue and will update this document when a solution becomes available. It is not necessary to log a support case on this issue. Please subscribe to this article to be notified of any updates.