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Not Getting EEM SDK Log


Article ID: 199533


Updated On:


CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management


But not getting any log following this step.

2.) Enable APM EEM SDK DEBUG On APM Server

  To collect the logs, we need to configure the following:

  a.) Go to <EM_HOME>/config/eiam.config. 
  b.) For the entry LoggerConfiguration, please provide the absolute path of the config log file location. 
      For example, if the EM is installed in /opt/Introscope it would look something like this 
         <LoggerConfiguration file="/opt/Introscope/config/eiam.log4j.config"/>.
  c.) Then in <EM Home>/config/eiam.log4j.config file, under SDK section, enter the absolute path the same as in b.)
       <param name="file" value="/opt/Introscope/config/eiam.javasdk.log" />
       and at the end of the file, change the value of error to trace
      <priority value="trace" />
     <appender-ref ref="SDK" />

Yet no EEM logs are appearing. Why is this?


Release : 10.7.0

Component : APM Agents


If using realms.xml with LDAP first AND have EEM using LDAP as a user store, then switch so the EEM realm is first in realms.xml and NOT LDAP.