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NTEVL probe keeps causing APPcrash in Windows application log


Article ID: 199528


Updated On:


CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) NIMSOFT PROBES DX Unified Infrastructure Management (Nimsoft / UIM)


ntevl probe keeps causing APPcrash in Windows application log. Appears to be most prevalent on Windows 2019 servers. 

<Event xmlns="">
        <Provider Name="Windows Error Reporting" />
        <EventID Qualifiers="0">1001</EventID>
        <TimeCreated SystemTime="2018-01-12T21:03:10.155732400Z" />
        <Security />
        <Data />
        <Data>Not available</Data>
        <Data />
        <Data />
        <Data />
        <Data />
    <RenderingInfo Culture="en-US">
        <Message>Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: ntevl.exe P2: P3: 5c62a38e P4: ntevl.exe P5: P6: 5c62a38e P7: c0000005 P8: 000000000009a8be P9: P10: Attached files: Error! Hyperlink reference not valid. These files may be available here: Error! Hyperlink reference not valid. Analysis symbol: Rechecking for solution: 0 Report Id: f2180327-6976-4afe-8540-db9fec0ec467 Report Status: 528484 Hashed bucket: Cab Guid: 0</Message>
        <Task />
        <Channel />
        <Provider />


Release : 9.2.0

Component : UIM - NTEVL


Contact Technical Support for ntevl-4.32-T6.