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Can't Access CEM Interface on Browser (Prod & Dev)

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Article ID: 199525

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

After successful login, the CEM interface doesn't show and gives a 403 error. (Access to host name was denied.)


Environment

Release : 10.7.0

Component : APM Agents

Resolution

The realms.xml had LDAP and EEM realms. But EEM also was using LDAP as a user store for CEM. LDAP was first in realms.xml and was used for APM. But it did not have CEM user groups added. So failed,

So switching to using EEM first, allowed login to CEM.